We want you and your meow meow to be completely satisfied with your purchase!
If you are not entirely satisfied, we're here to help.
*Only for the cases where items have manufacturing defects.
Last updated: July 2024
return
Defective items must be returned within 7 days from the date you received it. To be eligible for a return, your item must be unused and in its original packaging without any additional damage. We will issue an exchange or refund in store credits within 10 days.
You will be responsible for paying for your own shipping costs for returning your item.
refund
If you receive an incorrect or defective item, please reach out to us at feedback@lovepawmise.com with your order ID and the product's condition.
Once your return is approved, we will initiate an exchange for store credits for your next purchase. If you encounter any wrongful or duplicate charges, refunds will be processed as store credits in your pawmiseClub account.
Love, pawmise remains the right to alter any terms & conditions of the return and refund policy. If you have any concerns, please do not hesitate to contact our customer service at feedback@lovepawmise.com. Our team will strive to resolve the issue promptly. We appreciate your understanding and cooperation.
